How to File a SEC Philippines Consumer Complaint (2026)
File complaints against SEC-registered lending companies, financing companies, and investment schemes. Covers GMS Philippines, MLhuillier, and any SEC-registered entity.
Step-by-Step Guide
- 1Document everything: contract, payment history, all correspondence, dates and amounts of disputed charges.
- 2Write a formal complaint letter addressed to: Securities and Exchange Commission, Office of the General Counsel, SEC Building, EDSA, Greenhills, Mandaluyong City.
- 3Include: complainant's full name and contact, company name and SEC registration number (findable on sec.gov.ph), nature of complaint, relief requested, and all supporting documents.
- 4Submit via email to cad@sec.gov.ph, in person at SEC office, or via the online portal at sec.gov.ph.
- 5SEC will evaluate and may issue a show-cause order to the company or conduct an investigation.
- 6For lending companies with predatory practices or unlicensed operations, SEC can suspend or revoke their license.
We'll fill out and send the form for you
LabanPH pre-fills the official Securities and Exchange Commission Philippines complaint form using your complaint data and sends it directly to cad@sec.gov.ph. You're CC'd on the email.
File via LabanPH →Official Securities and Exchange Commission Philippines portal
https://www.sec.gov.ph/consumer-protection/ ↗Frequently Asked Questions
What is GMS Philippines' SEC registration number?
Global Mobility Service Philippines, Inc. is SEC-registered. You can verify their registration and any regulatory actions at sec.gov.ph using their company name.
Can the SEC order a company to refund me?
SEC can order restitution as part of its enforcement action. However, for individual refund amounts, small claims court (no lawyer required) is often the faster and more direct path.
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