Documented Issue Types
Every issue type with documented complaints. Click to see related cases, legal basis, and how to file.
Remote Engine Kill / MCCS Disable
Vehicle remotely disabled via MCCS kill-switch without court order or proper notice. Loan was current at time of disable.
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GPS Tracker Malfunction
GMS-installed GPS device caused vehicle electrical faults, false disable signals, or physical damage.
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Tracker Not Removed After Loan Settlement
GMS Philippines refused to remove the MCCS device after the loan was fully settled.
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Unauthorized GPS Data Sharing
Location and movement data shared with third parties without the borrower's written consent.
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Tracker-Caused Financial Loss
Remote disable or malfunction caused direct income loss — missed trips, fines, or vehicle damage costs.
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Remittance Overcharge / Rate Discrepancy
Quoted exchange rate differed from actual payout rate, or undisclosed fees reduced the amount received.
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Pawnshop Undervaluation
Appraisal value significantly below fair market value or competitor quotes for the same item.
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Hidden or Undisclosed Fees
Charges not disclosed at point of transaction or buried in loan documentation.
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Loan Terms Not Properly Disclosed
Interest rate, fees, or amortization schedule not clearly explained before signing.
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